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ChannelChat: Wilson Chao, Wavesoft

Wilson Chao, CEO of Wavesoft said one of the company’s goals for the RetailNOW event is to help its customers integrate new mobile products. “The industry has grown a lot in terms of adoption of mobile technologies,” he said. “They must be aware of security issues, such as pay at the table; also how to […]

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ChannelChat: Christophe Naasz, Star Micronics

Christophe Naasz, Marketing Director for Star Micronics talks about the ability to meet with all reseller partners in one place at the RetailNOW event. “We have heard, during sessions yesterday and today about mobility,” he noted. “What is very nice that Star Micronics came to mobility 2 ½ years ago and right now we have […]

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ChannelChat: Roger Faridi, Smart Power Systems

Roger Faridi, VP of Operations for Smart Power Systems was seeking to find out about companies’ power quality issues at the RetailNOW event and how Smart Power could resolve those issues. Power control has become micro-controller based, using the latest technology. “We cannot go with older technology that doesn’t have the ability to keep up […]

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ChannelChat: Nash Kumar, M-S Cash Drawer

In the competitive retail technology and solution space, the ability for companies to succeed relies on reliable channel partners, according to Nash Kumar, Director of Sales and Marketing for M-S Cash Drawer. “You can say you’re the smartest guy on Earth, but if you don’t have the channel partners — whether its software developers, vendors […]

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ChannelChat: Paul Constantine, ScanSource

This year’s RetailNOW conference reaffirmed the official arrival of mobile. From smartphone- and tablet-based POS systems, to mobile integrated loyalty systems and other offerings, retailers are looking for innovative ways to attract and engage their target consumers. During this episode of ChannelChat, Paul Constantine, President of POS/Barcoding North America for ScanSource, discusses the growing prominence […]

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ChannelChat: Josephine Lu, Bematech

Josephine Lu, ISV Relations Manager for Bematech talks about the new company name (previously Logic Control). She noted that resellers are asking which software Bematech is using in conjunction with the hardware they are selling. “When they come back to us they want to know what is the easiest way to get everything from one […]

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Exploring New Technologies in PRM

Within the last 12 months, a host of new technologies have emerged, all developed to better support partner networks. Because partners are essential to a manufacturer’s success, it is more important than ever for organizations to track and manage reseller sales and marketing progress efficiently. Partner Relationship Management (PRM) allows manufacturers to maximize the overall […]

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Pinnacle Technologies Helps Drive mPOS Success For The Tram At Hanuama Bay

Mobile POS (mPOS) is making headway across retail, hospitality and restaurant organizations. While countless merchants are recognizing the benefits of utilizing tablets and smartphones to engage with shoppers and complete transactions, there also is great potential for tourist and travel organizations. For example, the Tram at Hanuama Bay was seeking a more efficient way for […]

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Sales And Marketing Alignment Proving To Be A Tall Challenge For Channel Organizations And Partners

Sales and marketing alignment has been an ongoing struggle for B2B organizations. With the hope of creating better collaboration and shared intelligence between Sales and Marketing teams, many organizations have deployed new tools and tactics to build a shared approach to revenue generation. Alignment has proven even more complex for organizations that operate in the […]

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Act-On Unveils Partner Exchange Program To Help Connect Customers With Optimal Solutions And Services

Act-On Software, a marketing automation company that focuses on large enterprises and mid-sized organizations, has announced the inception of the Act-On Partner Exchange (APEX), which was developed to connect its growing customer base to its array of business partners. The new offering will act as a resource for Act On’s 1,000-plus customers seeking new products […]

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