Tag Archives
What MSPs Will Need To Keep Pace For The Future Of The Cloud
By Rob Rae, VP of Business Development, Datto Business data has evolved; the information that used to live only on a server at a company site has gone everywhere. Today, enterprises or their channel partners are managing data from on-premise locations, within the cloud, in virtual environments or in the Software-as-a-Service (SaaS) applications they use […]
Revel Systems Partners With Index To Personalize MPOS
Mobile POS solution provider Revel Systems has partnered with Index, a retail software company that brings personalization to the in-store environment. The two companies will converge to provide retailers with a POS solution that takes in-store customer experiences to a highly relevant, compelling level, using personalized recommendations to improve service interactions. […]
Intelligent Product Solutions Announces Partnership With Ingram Micro
Intelligent Product Solutions (IPS), an end-to-end product development services provider, has announced a distribution agreement with Ingram Micro. The agreement will enable IPS’ Kea software products to be distributed throughout the U.S. Kea software from IPS is a Workforce Collaboration Solution that provides employees with the tools they need to provide better customer service and […]
The Have’s And Have Not’s: Best Practice CRM Use In IT Channels
By Ian Moyse, Sales Director, Workbooks.com For any organization that resells products or services, it’s important to maximize your gross margins and ensure cash flow is healthy. At the same time, you want to deliver the highest quality service possible to your customers at the lowest cost to your business, while differentiating your company in a […]
HootSuite Integrates With SugarCRM App To Empower Sales And Customer Service
HootSuite has expanded its App Directory to include SugarCRM, the CRM tool designed to help organizations increase efficiency and control of the sales and customer service pipeline. This new integration comes on the heels of SugarCRM receiving $40 million in private equity funding from Goldman Sachs. The SugarCRM app joins a series of other enterprise solutions such […]
How To Succeed As A SaaS Vendor
By Preciouse Gross, Community Manager, BlueSnap Customer acquisition and retention are integral parts of any business. However, when your business depends on the promise of “no long-term contracts and cancel your subscription at any time,” you have to rely on customer service techniques that will help acquire and maintain long-lasting relationships. This is the case […]
Salesforce CEO Asks: Are You A Customer Company?
The fact that today’s consumers — both B2B and B2C — are more educated and empowered than ever before is not a new concept. In fact, the growing adoption and influence of technology has been a key part of marketing and sales conversations for years. However, with geolocation technology, mobile devices and social networks becoming […]
Channel Marketer Report (CMR) is a targeted e-media publication covering the latest solutions, trends and strategies to help companies optimize their marketing, both to and through their partner networks.
CMR is a publication of
|
|
© 2024 Emerald X, LLC. All Rights Reserved