The two companies will converge to provide retailers with a POS solution that takes in-store customer experiences to a highly relevant, compelling level, using personalized recommendations to improve service interactions.
To date, the joint Revel Systems/Index solution has been implemented in Cako Bakery, a San Francisco-based chain.
“We think the integrated Index and Revel product is a best in class solution,” said Albert Chen, Owner of Cako Bakery. “Our customers are the most important part of our business, and with Index, we can now provide them with a personalized experience. When customers arrive at Cako, Index helps us to greet them and provide relevant recommendations through the Cako App. That, combined with Revel’s powerful point of sale, allows us to nurture customer relationships, increase sales, and optimize the ROI of our marketing efforts.”
The partnership was established to offer retailers a comprehensive mobile payment, loyalty, and POS solution.